Using our support ticket system

If you need help, click your login name at the top right of the screen and choose Support from the menu.

This opens Artlook’s support ticket system, with Active and Completed tabs listing your tickets — their category, subject, and when they were created and last updated. Click Create New Ticket to raise a new request, and reopen an existing ticket to see our replies or add more detail. You’ll get an email alert whenever we respond, so you don’t need to keep checking back.